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Customer Service

Sponsored by Island Savings

Recognizes exceptional service, above and beyond what is expected within the scope of their normal business operation. Successful nominees have found ways to exceed expectations and positively influence others. 

Mark Paetz
Mark Paetz | Mark’s Instant Sign Shop

"Mark's Instant Sign Shop is the best sign and graphics business in the Cowichan Valley. Mark and his staff provide exceptional customer service by always going above and beyond. Mark will walk customers through every detail from design to final product."

Senior Male Doctor
Melissa Cottam
Melissa Cottam | Moo’s Pizza

"The valley will never find a business owner who contributes as much time, energy, community spirit, positivity, and mentorship as Melissa Cottam. She is the epitome of what a good human should be. Her kindness, love, support and respect are rare today."

Close-up Portrait
Melissa Manson
Melissa Manson | Floral Expressions & Wine Kitz Duncan

"Melissa always goes above and beyond. One of her clients says, "I have used many florists all over Canada as we have employees and families throughout. I now only use Floral Expressions for all our needs locally and beyond."

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